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janetmiles at 03:46pm on 12/10/2011
janetmiles at 03:46pm on 12/10/20111. Figured out how to change the SMTP server on our copier. (Don't laugh; it's a multifunction and it does scan-to-email, which is an amazingly useful feature.)
2. Determined that a user's problem with Word 2010 cannot be solved, because it's based on settings from another person's computer. (That is, sometimes Track Changes doesn't work, because it won't display the reviewer name, just "author". This happens when the reviewer sets his/her copy of Word to strip out personal information before saving and sending the document.)
Other useful but not particularly interesting stuff.
2. Determined that a user's problem with Word 2010 cannot be solved, because it's based on settings from another person's computer. (That is, sometimes Track Changes doesn't work, because it won't display the reviewer name, just "author". This happens when the reviewer sets his/her copy of Word to strip out personal information before saving and sending the document.)
Other useful but not particularly interesting stuff.
(no subject)
Sounds like a productive day!